1. WHAT IS SWOT ANALYSIS
SWOT Analysis is a strategic planning method that helps companies identify their strengths and weaknesses, as well as external opportunities and threats. It's used to evaluate a company’s current market position and uncover areas that need improvement. Simply put, SWOT Analysis is a way to assess the internal and external factors that are most important for business growth.
This tool helps businesses understand what mistakes they are making, how to correct them, and what risks they need to prepare for. Marketers conduct SWOT Analysis to plan advertising campaigns and shape brand positioning. It also assists in developing a business strategy by considering all factors that may impact the company’s growth.
The acronym SWOT stands for:
S (Strengths) — advantages, strengths, unique characteristics. These help a company increase profits and gain confidence in competitive markets. For example, high-quality products or an experienced staff. These aspects highlight what the company excels at and what gives it a competitive edge in the market.
W (Weaknesses) — disadvantages, weaknesses that hinder the company’s growth and profitability. These cause the company to fall behind its competitors. For example, underdeveloped logistics or limited resources. These aspects reveal internal issues that need to be addressed to improve the company’s performance.
O (Opportunities) — opportunities that the business can leverage to improve its market position. For example, hiring more qualified employees or adopting new technologies. These external factors can help the company grow and expand if used effectively.
For instance, if a new technology emerges that significantly reduces product costs, its integration into production could be an excellent investment and, in the long run, increase the company’s overall profit. Similarly, the growing demand for healthy food products is a great opportunity for a farmer’s market to boost profits by increasing marketing efforts.
T (Threats) — threats that can negatively affect the business. An example of a threat might be a financial crisis or increasing competition. These external factors can create risks for the company, and they should be taken into account when planning a strategy.
2. WHY IS SWOT ANALYSIS IMPORTANT?
SWOT Analysis is not only used to evaluate businesses. This type of marketing analysis is employed by HR specialists, marketers, distributors, and operations managers. SWOT Analysis is applied in small, medium, and large businesses. Moreover, individuals also use the SWOT matrix, for example, to develop a strategy for advancing their careers.
Key reasons to conduct a SWOT analysis:
- Assess the current situation: SWOT Analysis helps to understand where the business currently stands. It allows for a detailed review of the company’s current status and provides insights for evaluating specific periods.
- Set priorities: Analyzing the internal and external environment helps to identify and strengthen weaknesses, improve operational efficiency, and differentiate from competitors.
- Evaluate risks and anticipate challenges: To enhance a company’s competitiveness and quickly adapt to market changes, it's crucial to be prepared for potential challenges and issues. SWOT Analysis helps identify risks and foresee difficulties that might not be evident during routine business operations.
- Set goals and create an action plan: Knowing potential opportunities and threats allows you to define the direction for growth and progress step by step.
Let’s consider typical scenarios for conducting SWOT Analysis across different examples:
Scenario | Why? | When? |
Companies |
To develop a business strategy, identify competitive advantages, and manage risks. |
Before creating a business plan, when market conditions change, or when launching a new product or service. |
Mobile App Development |
To improve user experience, identify unique features, and eliminate flaws. |
During the development of a new app, before updating an existing one, or when analyzing user feedback. |
Charitable Foundations |
To assess program effectiveness, find new funding opportunities, and manage risks. |
Before launching new initiatives, when economic conditions change, or to improve reporting to donors. |
Marketing Departments |
To analyze the market environment, identify target audiences, and define marketing strategies. |
When developing marketing campaigns, planning product or brand promotion. |
Project Teams |
To assess resources, identify risks, and develop a project execution strategy. |
Before starting a project, during the planning stage, and throughout project management. |
Educational Institutions |
To assess the strengths and weaknesses of the curriculum, teaching staff, and competitive advantages. |
Periodically, to improve the quality of education and adapt programs to meet student needs. |
Personal Planning and Development |
To identify strengths, weaknesses, opportunities, and threats in personal and professional life. |
Anytime you want to improve your skills, achieve goals, or make important life decisions. |
The results of the analysis can serve as a foundation for decision-making and developing specific actions aimed at maximizing strengths and minimizing weaknesses, as well as leveraging opportunities and managing threats.
In essence: SWOT Analysis involves systematically analyzing and considering four categories of factors to develop strategy and make informed decisions. SWOT Analysis helps an organization understand its current opportunities and threats, as well as its strengths and weaknesses, to capitalize on its advantages and address its shortcomings.
In practice: By gathering data and filling out the SWOT Analysis form, you can easily visualize and organize information, which aids in conducting the analysis and drawing conclusions.
3. SWOT ANALYSIS FOR BUSINESS
Understanding internal strengths and weaknesses
SWOT Analysis helps a company identify its strengths and weaknesses. For example, you might discover that you have a highly skilled workforce (a strength) and that your internal communications need improvement (a weakness).
Identifying external opportunities and threats
SWOT Analysis enables a company to identify external factors that could impact its operations. These could include new market opportunities, changes in consumer preferences, competition, and regulatory changes. Understanding these factors helps the company adapt its strategy.
Strategy development
This analysis serves as the foundation for developing an effective strategy. It helps focus on strengthening strengths, addressing weaknesses, leveraging opportunities, and managing threats, which leads to targeted planning and task execution.
Informed decision-making
SWOT Analysis provides the information needed to make informed decisions. It helps clearly identify what steps should be taken to maximize advantages and minimize risks.
Prioritization
This analysis allows you to set priorities and tasks that require immediate attention. It helps focus on the most important aspects of the company's operations.
Improving communication
SWOT Analysis promotes better communication within the company. When all participants understand the strengths, weaknesses, opportunities, and threats, it fosters more effective collaboration and unified decision-making.
Minimizing losses and failures
The analysis helps the company avoid unexpected losses and failures by identifying potential issues in advance and implementing measures to address or reduce them.
4. SWOT ANALYSIS IN MARKETING
Identifying competitive advantages
SWOT Analysis helps uncover an organization’s strengths in the context of marketing, such as unique products, a strong brand, a high reputation, or access to key resources. Knowing these strengths allows the development of marketing strategies that maximize their potential.
Identifying weaknesses in marketing
This analysis helps identify weaknesses in the company’s marketing activities, such as ineffective marketing campaigns, insufficient understanding of the target audience, or inadequate marketing resources. It provides insight into areas that need improvement.
Analyzing the external environment
Through SWOT Analysis, you can explore external opportunities and threats that impact marketing. This includes studying the market, competitors, changes in consumer behavior, and regulatory changes that could affect the marketing strategy.
Developing a marketing strategy
SWOT Analysis serves as the foundation for developing a marketing strategy. It helps leverage strengths to the fullest, address weaknesses, take advantage of opportunities, and minimize risks. This leads to a more effective marketing plan.
Target audience and positioning
SWOT Analysis can help determine which market segments are most attractive to the company and how its products or services can be positioned within these segments.
Making marketing investment decisions
This analysis aids in determining where to best allocate marketing resources and investments. It allows for more efficient budget distribution and management of marketing projects.
Evaluating marketing campaign results
SWOT Analysis can be used to assess the results of marketing actions. Comparing strengths and weaknesses before and after implementing marketing campaigns can help identify successes and lessons for future strategies.
5. ADVANTAGES AND DISADVANTAGES OF SWOT ANALYSIS
SWOT Analysis, first introduced in the 1960s, remains a popular tool in the marketing activities of companies across various industries, regardless of their size. Let’s explore the main advantages and disadvantages of this method.
> Advantages of SWOT analysis
Simplicity and clarity
SWOT Analysis does not require complex formulas or specialized marketing knowledge. It is easy to apply and accessible for use by anyone, even without specialized education.
Ease of implementation
Conducting a SWOT Analysis does not require large volumes of data. In most cases, it’s enough to use existing information about competitors, sales, communication channels, and products.
Versatility
SWOT Analysis is suitable for various objects — companies, industries, regions, or countries. It can be applied in any field, regardless of the size of the business or the presence of a marketing department.
Comprehensiveness and structure
The analysis allows you to combine all available information about a company into structured blocks, helping to see the company’s overall market position, its strengths and weaknesses, and internal and external challenges.
Flexibility in use
SWOT Analysis can be useful both in the short term and long term, helping to assess the current situation and shape the overall business strategy.
No financial costs
Conducting a SWOT Analysis does not require significant financial investment, unlike many other marketing research methods.
> Disadvantages of SWOT analysis
Lack of quantitative data
SWOT Analysis does not provide specific numbers, making it somewhat superficial. It helps identify directions for development but does not give precise quantitative assessments.
Subjectivity
The results of a SWOT Analysis heavily depend on the opinions and perceptions of the individuals conducting it. This can lead to subjectivity in assessing strengths, weaknesses, opportunities, and threats.
Need for data updates
SWOT Analysis reflects the state of an object at a specific point in time and depends on current external and internal factors. To remain relevant, it requires regular data updates.
Dependence on data completeness
The effectiveness of SWOT Analysis depends on the completeness and accuracy of the information available to the analyst. Insufficient information can lead to incorrect conclusions.
Inability to account for dynamics
SWOT Analysis assesses the current state of an object but does not consider potential future changes, which may limit its usefulness for long-term planning.
High risk of technical errors
Due to the scale of the work involved, technical errors can occur, especially if the analyst does not have complete knowledge of the company’s internal information. This can reduce the accuracy of the conclusions.
SWOT Analysis remains an essential tool for assessing the current situation and strategic planning, but its results should be supplemented with other analytical methods to obtain a complete picture.
6. TYPES OF SWOT ANALYSIS FOR COMPANIES
Quick analysis is the simplest and fastest way to evaluate a project. It is used to identify strengths and weaknesses. The foundation of Quick Analysis lies in examining existing advantages and disadvantages to find growth opportunities. The benefit of this analysis is its ability to clearly visualize business characteristics.
Comprehensive analysis is a full assessment of the current situation with plans for the future. This type of analysis helps obtain more accurate results—such as those needed for developing a company’s growth strategy. While it allows for a seamless transition from analysis to strategy development, it requires significant time.
In-Depth analysis combines the previous two formats. It involves a deep dive into statistics and financial reports, analyzing strengths and weaknesses, identifying risks, and pinpointing growth opportunities supported by data. The advantage of In-Depth Analysis is its maximum detail; however, its complexity and time requirements are significant drawbacks.
In-Depth SWOT Analysis is more commonly conducted by large businesses. This type of marketing research demands specific skills, knowledge, time, and even financial resources, as it is typically carried out by professional marketers or even a team of specialists.
7. HOW TO CONDUCT A SWOT ANALYSIS: A DETAILED METHOD
Now that we understand what SWOT Analysis is and the benefits it can offer, let’s dive into how to create one. Follow these steps to conduct an effective SWOT Analysis for your organization.
> Step 1: Preparation
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Assemble a working group:
Team composition: Include representatives from various departments within the company, such as marketing, finance, sales, operations, and HR. This ensures a comprehensive perspective on the situation and incorporates input from different specialists.
Role distribution: Appoint a coordinator responsible for organizing the process and overseeing task completion. Each participant should have a clear understanding of their role and responsibilities.
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Define the purpose of the analysis:
Goals and objectives: Clearly define the purpose of the SWOT Analysis. This could be for developing a new strategy, improving a marketing campaign, assessing opportunities for market expansion, or launching a new product.
Key questions: Formulate key questions that need to be addressed during the analysis. For example, what are our main competitive advantages? What internal issues need to be resolved?
> Step 2: Collecting information
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Collect internal information:
Financial reports: Analyze profit, loss, costs, and revenue over the past few years. Assess the company’s financial stability and its ability to invest in new projects.
Sales reports: Review sales data by products, regions, and customers. Identify the most profitable products and markets, as well as those that need improvement.
Marketing reports: Examine the effectiveness of marketing campaigns, brand recognition, and customer satisfaction levels. Identify successful strategies and areas requiring enhancement.
Employee reports: Evaluate employee qualifications, motivation levels, and turnover rates. Identify the key strengths of your team and areas where training or reinforcement is needed.
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Collect external information:
Market research: Analyze market data, including trends and changes in consumer behavior. Identify key growth drivers and potential obstacles.
Competitor analysis: Study the strengths and weaknesses of competitors, their strategies, and market positions. Determine what they do better or worse than you.
Customer reports: Evaluate customer feedback and preferences. Identify what customers value in your products and services and what can be improved.
Economic and legal reports: Review economic conditions and changes in legislation that could impact your business. Identify potential threats and opportunities.
> Step 3: Analyze the internal environment
1. Strengths:
Questions for Analysis:
- What does our company do best?
- What unique resources and competencies do we have?
- In what areas do we excel compared to our competitors?
Examples:
- Highly skilled staff: Employees with years of experience and high qualifications.
- Quality products: Products that receive positive customer reviews and have a strong market reputation.
- Loyal customer base: Customers who consistently return and recommend the company to others.
Note these points in the "Strengths" section of the SWOT matrix.
2. Weaknesses:
Questions for Analysis:
- What can we improve?
- What are our main weaknesses?
- What resources and competencies are we lacking?
Examples:
- Underdeveloped logistics: Issues with delivering products and services, leading to delays and customer dissatisfaction.
- High employee turnover: Frequent resignations, resulting in a shortage of experienced staff and additional costs for training new employees.
- Limited financial resources: Lack of funds for investing in new projects or expanding the business.
Note these points in the "Weaknesses" section of the SWOT matrix.
> STEP 4: Analyze the external environment
1. Opportunities:
Questions for Analysis:
- What market trends can we capitalize on?
- What new technologies could enhance our business?
- What legislative changes could benefit us?
Examples:
- Growing demand for product: Increasing popularity of your product in new markets.
- New sales markets: Opportunities to enter international markets or expand presence in new regions.
- Legislative changes: New laws that create favorable conditions for your business.
Note these points in the "Opportunities" section of the SWOT matrix.
2. Threats:
Questions for Analysis:
- What economic conditions could harm us?
- What actions by competitors pose a threat?
- What legislative changes could negatively impact our business?
Examples:
- Economic crisis: An economic downturn that could reduce customers' purchasing power.
- Increased taxes: New tax laws that could raise operational costs.
- Intensifying competition: The emergence of new competitors or the strengthening of existing ones, which could reduce your market share.
Note these points in the "Threats" section of the SWOT matrix.
Step 5: Complete the SWOT matrix
Create a table divided into four quadrants, and fill each one based on your responses from Step 3 and Step 4. It’s recommended to use a template for filling out the SWOT Analysis Free Template. A template will help structure all the information and make the analysis process more organized and efficient.
8. HOW TO USE THE ANALYSIS RESULTS
After gathering data and completing the SWOT matrix, it’s essential to correctly interpret the results to develop effective strategies. Let’s look at two approaches to analysis and how to integrate them to achieve the most accurate and useful conclusions.
Initial data assessment begins with a quick review, allowing you to discard unnecessary information and focus on priority tasks. This method typically takes 20-30 minutes and helps to quickly identify key areas that require attention.
Next, create a SWOT matrix where factors are divided into four groups:
- S-O (Strengths-Opportunities): Leverage strengths to maximize the benefits of opportunities.
- W-O (Weaknesses-Opportunities): Offset weaknesses by capitalizing on opportunities.
- S-T (Strengths-Threats): Use strengths to protect against external threats.
- W-T (Weaknesses-Threats): Develop measures to minimize risks and defend against threats.
Based on this matrix, strategies are developed:
- Development strategy (S-O): This strategy focuses on leveraging strengths to maximize opportunities. For example, a highly skilled workforce can help effectively enter new markets and increase market share.
- Improvement strategy (W-O): This strategy aims to eliminate weaknesses by utilizing opportunities. An example might be improving logistics by implementing new technologies to enhance customer satisfaction.
- Protection strategy (S-T): This strategy involves using strengths to defend against external threats. For instance, a loyal customer base can help mitigate the impact of an economic downturn.
- Prevention strategy (W-T): This strategy develops measures to minimize weaknesses and protect against threats. For example, strengthening HR policies to reduce turnover and guard against increasing competition.
Combining methods, such as a quick review and matrix creation, allows for the most effective analysis of results. A quick review helps initially identify priority areas, after which the factors are categorized into groups in the SWOT matrix to develop more detailed strategies. This combined approach enables quick identification of key tasks and the creation of clear strategies for their implementation, providing a comprehensive and practical analysis that helps the company achieve its goals.
After that, you need to develop a concrete action plan:
- Set priorities: Prioritize tasks based on the SWOT analysis. For example, address key internal issues first, then focus on leveraging opportunities.
- Develop specific actions: Identify specific steps needed to implement the strategies. For example, hire a new logistics manager to improve delivery.
- Assign responsibilities: Determine who will be responsible for each task. For example, appoint a project leader to coordinate the entry into a new market.
- Set deadlines: Establish timelines for completing each task. For example, complete the logistics improvement within six months.
The final stage focuses on monitoring and updating. At this stage, it’s important to:
- Regularly review the SWOT analysis: Conduct the analysis regularly to account for changes in the internal and external environment. For example, update the analysis every six months or when significant market changes occur.
- Update the data: Make adjustments to the analysis based on new data and changes within the company. For instance, add new opportunities and threats that have emerged in the market.
- Adapt strategies: Adjust strategies and action plans based on updated data and analysis. For example, if a new strong competitor appears, revise your marketing strategy.
By following this detailed guide, you can effectively conduct a SWOT analysis and develop a strategy that will help your company achieve success.
9. EXAMPLE OF A SWOT ANALYSIS
Let’s create a SWOT analysis for a dance studio based on the following initial information:
- The dance studio was opened 2 years ago in Ho Chi Minh City and targets an adult audience.
- There are no age or fitness restrictions.
- The studio also offers master classes for choreographers.
Objective: The organizers are considering opening a branch in Da Nang and have decided to conduct a SWOT analysis to evaluate the feasibility of expansion.
> Step 1 begins with preparation. At this stage
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Form the working group:
Team composition: The group includes representatives from marketing, finance, the teaching staff, and the studio's administrative department.
Role distribution: A coordinator is appointed to organize the process and oversee task completion. Each participant understands their role and responsibilities.
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Define the purpose of the analysis and key questions:
Purpose: To assess the feasibility and practicality of opening a branch in Da Nang.
Key questions: What are our main competitive advantages? What internal issues need to be addressed? What external opportunities and threats might influence our decision?
> Step 2 involves collecting information
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Gathering internal information about the dance studio:
Financial reports: We analyze the studio's income and expenses over the past two years. The studio earned $150,000 in the first year and $200,000 in the second year. Profit from master classes was $50,000 in the second year.
Sales reports: We examine participant data. The studio attracted 300 participants in the first year and 500 in the second year. Age distribution: 60% of participants are 25-40 years old, 30% are 40-55 years old, and 10% are over 55 years old.
Marketing reports: We evaluate the effectiveness of advertising campaigns. Customer satisfaction stands at 85% positive feedback. Brand recognition is at 70% in Ho Chi Minh City.
Employee reports: We assess the qualifications of the instructors and staff turnover. We found that 90% of the instructors have over 5 years of experience. Staff turnover was 15% in the last year.
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Next, we move on to collecting external information:
Market research: We analyze data on the dance industry in Da Nang. The expected growth in demand for dance classes is 10% per year. The average income of dance studios in Da Nang is $100,000 per year.
Competitor analysis: We study the strengths and weaknesses of existing dance studios in Da Nang. Major competitors have 3-5 years of experience and offer similar services at $10 per session.
Consumer reports: We evaluate the preferences and feedback of potential clients in Da Nang. 70% of potential clients prefer evening classes. 50% are interested in master classes.
Economic and legal reports: We examine the economic conditions and changes in legislation. Da Nang’s economic growth is 6% per year. New legislation encourages the opening of educational institutions with tax incentives.
> Steps 3 and 4 involve analyzing the internal and external environment
1. S (Strengths):
- Highly skilled staff: 90% of instructors have over 5 years of experience.
- Quality training programs: 85% positive feedback.
- Loyal customer base: 60% of participants return for classes.
- Revenue growth: From $150,000 in the first year to $200,000 in the second year.
2. W (Weaknesses):
- Underdeveloped logistics: Issues with managing branches and organizing off-site events.
- Limited financial resources: Lack of funds to invest in a new branch and its promotion.
- High employee turnover: 15% turnover in the last year.
- Insufficient brand recognition in Da Nang.
3. O (Opportunities):
- Growing interest in dance in Da Nang: Expected demand growth of 10% per year.
- New market potential: Average income of dance studios in Da Nang is $100,000 per year.
- Legislative changes: Tax incentives for educational institutions.
- Evening classes and master classes: 70% prefer evening classes, 50% are interested in master classes.
4. T (Threats):
- Economic crisis: A potential economic crisis could decrease the purchasing power of prospective clients.
- Increasing competition: Major competitors offer similar services at $10 per session.
- Legislative changes: New laws could complicate the process of opening and running the business.
- Shortage of local talent: Potential difficulties in hiring qualified instructors.
> Step 5: Complete the SWOT Matrix
Create a table divided into four quadrants and fill each one accordingly. We recommend using a Free Template to complete the SWOT analysis. This template will help structure all the information and make the analysis process more organized and efficient.
Strengths | Weaknesses |
Highly qualified staff (90% of instructors with over 5 years of experience) |
Underdeveloped logistics |
High-quality training programs (85% positive reviews) |
Limited financial resources |
Loyal customer base (60% of participants return for classes) |
High employee turnover (15% in the last year) |
Revenue growth (from $150,000 in the first year to $200,000 in the second year) |
Insufficient brand recognition in Danang |
Opportunities | Threats |
Growing interest in dance in Danang (expected demand growth of 10% per year) |
Economic crisis |
New market opportunities (average income of dance studios in Danang is $100,000 per year) |
Increased competition (similar services priced at $10 per class) |
Changes in legislation (tax incentives for educational institutions) |
Changes in legislation (new laws may complicate the process of opening and running a business) |
Evening classes and masterclasses (70% prefer evening classes, 50% are interested in masterclasses) |
After the SWOT matrix is complete, we move on to analyzing and interpreting the data. At this stage, it’s important to align internal and external factors to develop strategies. Let’s look at strategies based on the previously created matrix:
-
SO strategies (Strengths-Opportunities):
Leverage highly skilled staff to conduct master classes and evening sessions, which would attract new clients in Da Nang.
Example: Organize a series of master classes with popular choreographers to draw attention to the new branch.
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WO strategies (Weaknesses-Opportunities):
Implement new technologies to improve logistics and branch management, taking advantage of tax incentives to minimize costs.
Example: Invest in a branch management system and streamline delivery and event coordination processes.
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ST strategies (Strengths-Threats):
Utilize a loyal customer base to support the business during economic crises by offering special loyalty programs and discounts.
Example: Develop a loyalty program that offers discounts and perks for repeat customers.
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WT strategies (Weaknesses-Threats):
Strengthen financial stability by seeking additional funding sources and reducing employee turnover, which will help manage economic and competitive threats.
Example: Attract investors to secure additional funds and create favorable conditions to retain qualified instructors.
Based on the developed strategies, we create a specific action plan:
1. Set priorities:
- Address internal issues first, such as logistics and employee turnover, then focus on leveraging market opportunities.
- Priority: Improve logistics and reduce employee turnover within the first 6 months.
2. Develop specific actions:
- Hire a logistics manager and implement branch management systems.
- Launch a marketing campaign in Da Nang to increase brand awareness.
- Organize a series of master classes to attract new clients.
3. Assign responsibilities:
- The project manager is responsible for coordinating all actions.
- The marketing specialist is responsible for promoting the studio in Da Nang.
- The HR manager is responsible for hiring and retaining staff.
4. Set deadlines:
- Logistics improvement — 3 months.
- Marketing campaign — 2 months.
- Staff recruitment — 1 month.
Conclusions:
Based on the conducted SWOT analysis, it can be concluded that opening a branch of the dance studio in Da Nang is feasible and has the potential to be successful, provided that certain steps are taken to address weaknesses and minimize threats.
Advantages:
- The highly skilled staff and quality training programs will ensure a high level of instruction, attracting new clients.
- The existing growth in interest in dance in Da Nang and tax incentives for educational institutions create favorable conditions for expansion.
Drawbacks and threats:
- It’s necessary to resolve logistics and employee turnover issues to ensure the stable operation of the new branch.
- It’s important to consider the potential for an economic crisis and increasing competition, which requires developing flexible strategies and additional protective measures.
Overall, the studio has strong internal resources and promising opportunities in the new market, making expansion justified!
SWOT analysis is a key element of strategic business management as it encompasses all aspects of a company’s operations. As Sun Tzu stated in his treatise on war: “If you know the enemy and know yourself, you need not fear the result of a hundred battles. If you know yourself but not the enemy, for every victory gained you will also suffer a defeat. If you know neither the enemy nor yourself, you will succumb in every battle.” SWOT analysis helps structure information about both the company and the market, enabling the business to stay aligned with a constantly changing external environment.
10. 10 COMMON SWOT ANALYSIS MISTAKES
Conducting a SWOT analysis can be extremely beneficial for a business, but mistakes made at various stages can significantly reduce its effectiveness. Let’s examine the most common errors and how to avoid them.
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Lack of a clear objective for the analysis
One common mistake is conducting a SWOT analysis without a clearly defined goal. For example, if a manager wants to assess the overall effectiveness of the company, this is too vague and won’t provide specific directions for improvement. It’s important to clearly define what you want to learn or improve through the analysis, whether it’s developing a new strategy, improving marketing campaigns, or evaluating the potential of a new product.
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Superficial description of factors
Another mistake is providing a superficial description of factors. For example, stating "insufficient technical equipment" as a weakness is too vague. It’s crucial to detail which specific aspects of technical equipment need improvement. This will help identify more precise strategic actions to address weaknesses.
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Listing generic characteristics as strengths
It’s a mistake to list generic characteristics that competitors also possess as strengths. For example, having a large customer base may be common among all companies in the market. Only list strengths that truly differentiate your company from competitors, such as unique technologies or exclusive partnerships.
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Mixing categories of factors
A common error is mixing up opportunities, threats, strengths, and weaknesses. For example, price might be listed as a strength, weakness, opportunity, and threat simultaneously without additional explanation. It’s important to provide context to correctly categorize each factor into the appropriate quadrant.
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Ignoring the significance of factors
Evaluating factors without considering their significance is also a mistake. Managers might draw conclusions based on the number of factors in each quadrant, such as 5 opportunities and 2 threats, leading to the incorrect conclusion that threats are insignificant. However, even a single significant threat can greatly impact the business, so it’s essential to consider the importance of each factor.
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Overly general analysis
Conducting an overly general analysis of the entire business instead of focusing on specific segments results in vague findings that are difficult to apply in practice. To obtain more accurate and useful conclusions, it’s important to focus on a specific segment or aspect of the business.
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Confusion between SWOT elements
Failing to clearly distinguish between strengths, weaknesses, opportunities, and threats leads to incorrect conclusions and strategic decisions. It’s crucial to clearly identify and properly categorize all SWOT elements.
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Using unreliable data
SWOT analysis often relies on qualitative data, but that doesn’t mean you can rely on unreliable or approximate information. Conduct market research, group discussions, and meetings to ensure data accuracy before starting the analysis.
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Too many or too few factors
Listing too many factors makes it difficult to compare them, while too few factors make the results less objective. An optimal number of factors for analysis is 2–4 in each category.
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Failure to interpret the results
It’s important not only to gather data but also to complete the analysis by compiling strengths, weaknesses, opportunities, and threats into a comprehensive table and understanding how they interact. Without this step, the analysis loses value and cannot be used to make informed decisions.
By avoiding these mistakes, you can conduct a more accurate and valuable SWOT analysis that will help develop effective strategies for business growth.
11. SWOT ANALYSIS FREE TEMPLATE
The SWOT Analysis Free Template is designed to simplify the process and enhance its effectiveness. This template will help you organize and structure all relevant data, making it easier to conduct a thorough and efficient SWOT analysis.
12. A COMPREHENSIVE APPROACH TO BUSINESS ANALYSIS: SWOT, ABC, PEST, XYZ, AND RFM
SWOT, ABC, PEST, XYZ, and RFM are various methods and tools used in business and marketing for situation assessment, planning, and decision-making.
SWOT analysis
- SWOT stands for Strengths, Weaknesses, Opportunities, and Threats.
- SWOT analysis helps evaluate internal and external factors affecting an organization or project.
- Strengths and weaknesses focus on internal aspects, while opportunities and threats address external factors.
- SWOT analysis aids in developing strategies based on the current situation.
ABC analysis
- ABC analysis is used for inventory management or customer base segmentation.
- It categorizes elements (such as products or customers) into three groups: A, B, and C, based on their importance.
- A-elements are the most important, B-elements are less important, and C-elements are the least important.
- This approach helps focus on managing the most critical elements.
PEST analysis
- PEST stands for Political, Economic, Social, and Technological factors.
- PEST analysis is used to analyze the external environment that could impact a business or project.
- It helps predict changes in the environment and adapt strategies accordingly.
XYZ analysis
- XYZ analysis is used for inventory and demand management.
- Elements are categorized into three groups: X, Y, and Z, based on their predictability and demand variability.
- X-elements are predictable, Y-elements are less predictable, and Z-elements are the least predictable.
- This helps determine optimal inventory management strategies.
RFM analysis
- RFM stands for Recency, Frequency, and Monetary value.
- RFM analysis is used in marketing to segment customers.
- It evaluates how recently a customer made a purchase, how frequently they buy, and how much they spend.
- This helps in developing personalized marketing strategies.
Similarities
- External environment analysis: SWOT, PEST, and XYZ involve analyzing external factors that may affect the organization or project. PEST analysis focuses on political, economic, sociocultural, and technological aspects, while XYZ analysis concentrates on demand and supply analysis.
- Resource management: ABC and XYZ analyses are used for managing an organization’s inventory and resources.
- Customer segmentation: RFM and ABC analyses can be used for segmenting the customer base and developing personalized marketing strategies.
Purpose of analysis
- SWOT analysis: evaluates internal and external factors affecting the business.
- ABC and XYZ analyses: focus on inventory and resource management.
- PEST analysis: assesses the external environment and its impact on the business.
- RFM analysis: segments customers and informs marketing strategy.
Areas of application
- SWOT analysis is widely used for strategic planning and assessing competitiveness.
- ABC and XYZ analyses are applied in logistics and inventory management.
- PEST analysis helps analyze the external environment and adapt business strategies.
- RFM analysis is used in marketing for segmentation and personalization.
- All these tools are valuable and can be used in parallel for a deeper understanding and management of business processes.